Privacy Policy – AIRENZA
This Privacy Policy explains how AIRENZA collects, uses, discloses, and safeguards your personal information when you visit or use our website www.airenza.com (“AIRENZA”). By accessing or using our website, you agree to the practices outlined in this policy. This policy applies only to the services and website directly operated by AIRENZA and does not apply to third-party platforms or services.
1. Collection of Personal Information
We may collect personally identifiable information that you voluntarily provide when registering, booking, or using our services. This may include:
Full Name
Date of Birth / Age
Gender
Marital Status / Anniversary Date
Occupation
Email Address
Contact Number
Travel and Booking Preferences
This information is used to process your bookings, enhance your experience, provide personalized services, and share relevant updates or offers from AIRENZA.
2. Collection of Non-Personal Information
When you access our website, we may automatically collect non-personally identifiable information such as:
IP Address
Date and Time of Visit
Browser Type and Version
Device Type
Pages Visited
Referral Source
This data helps us analyze website usage, improve functionality, and optimize user experience. It is not used to personally identify you.
3. Use of Cookies
AIRENZA uses cookies to improve your browsing experience. Cookies allow us to store your preferences, maintain login sessions, and streamline navigation.
You may manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
4. Sharing and Disclosure of Information
AIRENZA does not sell or rent your personal data. We may share your information under the following circumstances:
With your explicit consent
With trusted third-party service providers (e.g., airlines, hotels, payment gateways) to fulfill your bookings or support requests
To comply with legal or regulatory obligations
To protect our rights, users’ safety, or prevent fraud and misuse
All third-party partners are contractually obligated to keep your data secure and use it only for the purpose intended.
5. Third-Party Services
We may partner with third-party vendors for services such as:
Travel bookings
Payment processing
Customer support
Marketing and promotions
Contest prize distribution
These vendors receive only the data necessary to perform their specific functions and must adhere to confidentiality and data protection requirements. If you participate in co-branded offers or promotions, their privacy policies may also apply.
6. Marketing and Advertising
We may use anonymized browsing behavior to deliver relevant marketing content via advertising networks. No personally identifiable data is shared with third parties for these purposes.
To opt out of interest-based advertising:
Adjust your browser settings to block third-party cookies
7. Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age. If you believe a child has submitted personal information to our website, please contact us immediately, and we will take appropriate steps to delete such data.
8. Changes to This Policy
AIRENZA may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. For significant updates involving how your personal data is used, we will seek your consent when legally required.
9. Contact Us
For questions, corrections, or requests regarding your personal information or this policy, please contact:
By using www.airenza.com, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.