Terms and Conditions – AIRENZA
Please read these Terms and Conditions carefully before using the AIRENZA website.
By accessing or using airenza.com, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
1. Booking & Payments
AIRENZA offers an online platform for booking flights, hotels, and related travel services.
By completing a booking, you agree to pay the full amount shown, inclusive of taxes, fees, and service charges.
All transactions are securely processed via trusted payment gateways.
AIRENZA is not responsible for delays or errors caused by third-party payment providers.
2. Cancellations & Refunds
Cancellation policies vary by airline, hotel, or service provider.
Please refer to the specific cancellation terms before confirming any booking.
AIRENZA may charge a nominal service fee for cancellations.
Refunds are subject to provider timelines and conditions.
3. User Responsibilities
You must ensure the accuracy of all information submitted during booking.
Use of the website must be lawful and free from harmful or malicious intent.
Any attempt to introduce viruses or misuse the platform will lead to termination of access.
4. Intellectual Property
All content on airenza.com is the intellectual property of AIRENZA.
Unauthorized reproduction or use of website content is strictly prohibited.
5. Privacy
Your data is collected and processed in accordance with our Privacy Policy.
By using our website, you consent to the use of your information as described therein.
6. Limitation of Liability
AIRENZA shall not be liable for any direct or indirect losses due to the use of our website or third-party services.
Travel services are subject to the terms of the respective service providers.
7. Modifications
AIRENZA reserves the right to amend these Terms at any time without notice.
Continued use of the site signifies your acceptance of any changes.
8. Termination
AIRENZA may suspend or terminate access for misuse, fraud, or violation of these Terms.
9. Governing Law
These Terms are governed by the laws of Canada.
Any disputes will fall under the jurisdiction of the courts of Canada.
10. Contact Us
📧 For queries, contact us at: support@airenza.com
By using airenza.com, you confirm that you have read, understood, and agreed to these Terms and Conditions.
